Simpler Companies

What would a simpler company look like?

We already know that from a customer’s perspective:
Variations of “Are we easy to do business with?”
are built into most of today’s customer research.
And customer-focused companies use what they learn
to continuously improve and stay competitive.

The main reason internal versions of that question…
•ii“Do we make it easy to get your work done?”
•
ii“How easy
(or hard) is it to get your work done?”
…are not often asked is that, (sorry to be blunt),
most execs don’t want to know the answer.

So What?
If your firm is willing to ask those questions,
simplicity could become one of your biggest
competitive
advantages!
. . . . . . . . . . . .
COMPLEXITY AT WORK: A SNAPSHOT
• It’s getting harder, not easier, to get work done
• Of four key stakeholder groups:
W— Guess who consistently get the most attention
iiiiWipaid to simplifying things for them? (Executives)
W— And the least? (Workforce)
• The resulting drain on productivity and effectiveness
Wranges from 10% to 70%
• Solutions are within reach:
WThe biggest challenge remains the will to act
. . . . . . . . . . . .
What Can You Do?
Change how you think about simplicity at work.
Download this free 10-page free tool. It will drive
completely new conversations within your company.