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| The New Work Contract: Work 2.0 | ||||||||||||||||||||||||||||||||||
| Dear Leader: Life is just too damn precious! It’s no longer acceptable to say that there’s work and there’s life and it’s up to us to balance the two. We deserve a better return on the time and energy we invest in our company. There is a great and grave difference between employee satisfaction and satisfying employee workneeds, between engaging us and gauging what we need to do our best. This new contract is about that difference. More and more, the working capital you leverage to get stuff done is ours — our time, our attention, our ideas, knowledge, passion, energy and networks. Are you making productive use of our assets? Would an hour invested in a competitor’s firm provide a better return? Are you creating better communities than we can find outside, in the networked world? Throw out much of what you thought you knew about creating a “great place to work.” Work 2.0 is hitting your shores. Sign itWiWRead other signer’s commentsWiWEmail this to a friend Download (.pdf) |
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| DEEPER DIVES Simpler Companies . . . . . . New War for Talent . . . . . . BillSpeaks! . . . . . . ChatSpace |
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| THE BIG So What? Most Boomers and some GenXers wouldn't bet their careers on this New Contract, but to GenY, the New Contract IS their career! See Article 7 for the biggest change of all. |
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| DETAILS OF THE NEW CONTRACT: FROM WORKFORCE TO LEADERS Article 1. Our working capital gets stuff done. You use our assets — time, attention, ideas, knowledge, passion, energy, and networks — to make your company go. The new contract is all about how to leverage our working capital — and how not to. Article 2. Our work is an investment. Our time and attention are finite, becoming more valuable and sought-after with each tick of the clock. Tell us again: why should we invest all these assets in you? Article 3. We want better returns on our investment. If an hour invested in your firm could be invested in a competitor for greater return, we will leave. Article 4. Hello value, or goodbye. You, the company, are a middleman between us, our teammates, our customers, and the marketplace. What value do you create for us as we try to get stuff done? Article 5. Productivity is personal. For every day spent with your company, it must get easier to do great work, make myself better, and make the world a better place. Article 6. Form follows passion. Listen to what rocks our heart, what inspires and excites us. Ask and listen first, and then set your targets, goals and plans. Article 7. What must radically change is how we use the company to get stuff done. We believe that infrastructure — not just dialogue — is part of our dynamic relationship with you. Technology, processes, information flows, and everything that connects us and organizes our work, need to change. Change them to meet our needs, as much as they currently meet customer and company needs. Article 8. The important fundamentals haven’t changed. None of this reduces our need for decent pay, appropriate benefits, being on a winning team with great people, great leaders, and great communication. Article 9. We win, you win, they win. Corporate and customer success are tied to the decisions that each of us makes, and how we make them. So if you focus on creating value for us, (the keepers of your working capital), everybody wins! Article 10. Work 2.0 value is My Job, My Way. We are business units of one. The great places to work will set new standards in real-time responsiveness, interactivity, customization and personalization. Article 11. Work 2.0 value is peer-to-peer connections that deliver personal freedom, growth and success. We no longer compare your communities of practice, your culture or talent pool to other companies. This is because companies are no longer the only pipeline connecting the great people we know. We now scrutinize how you build teams and communities. Article 12. Work 2.0 value is more useful, usable, and practical tools than we could build ourselves. It should be just as easy to get exactly what we need to make a difference, exactly how we need it, and when we need it, as it is for us to build My Whatever.com. Article 13. Work 2.0 value is now, wow, and addictive learning. We’ll go wherever we get just-in-time, on-demand learning, that’s exciting, and continually draws us back for more. Article 14. Work 2.0 changes what you value, and therefore, what you measure. Do you consider it organizational value to be respectful of how you use people’s time? Do you measure the usability ofthe tools you build for us? Do you even understand how we need to learn, the information we need, and how we need it? Article 15. Work 2.0 forever changes how our work is evaluated. Mostly, you don’t know how to evaluate us. Truly talented people are not driven to please authority figures. So the evaluations, reviews, recognition we most value come from peers, customers and competitors who are closest to our work. We’ll hang with them our whole lives. Odds are, we’ll work with you for only a limited time. Article 16. Work 2.0 flows from simplicity and common sense. We will always invest our time, attention, knowledge, passion, and energy in whatever and whomever makes the investment easier. Common sense governs our choices — not corporate logic. Article 17. Work 2.0 ignores timebandits. Time and attention are the scarcest resources we have. We get ticked off when they are wasted. We will invest elsewhere. Anything, or anyone, inside your organization that wastes our time just gets ignored. Article 18. Work 2.0 has a great sense of humor. As individuals, we laugh easily, deeply and long. Lots of times, at ourselves. Does your firm? Do you? Article 19. Work 2.0 creates new levels of trust, clarity, and deep conversation. What will happen when you use our working capital more wisely? We will have more time to connect with the real, wonderful people in your organization. And to talk about stuff that really matters. Article 20. Work 2.0 value starts with me. We accept personal accountability. Regardless of what our organizations do, or do not do, we can do more to value other people’s working capital. If you do step up to this new contract, we’re accountable for: • Retooling ourselves even faster and more often than we do today • Helping to create the structure and connections that ensure Wour customers and our company succeed • Helping to ensure every person around us can fulfill more of Whis/her own potential • Asking ourselves: Have I got what it takes today? • Kicking butt in all competitive situations! Sign itWiWRead other signer’s commentsWiWEmail this to a friend Download (.pdf) Authors Bill Jensen edited the words. But mostly this was written by you. It’s what Bill uncovered when working on his books, Simplicity and Work 2.0, and during his ongoing interviews with GenYers. Many points within the New Contract are direct quotes from study participants and interviewees. |
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| THE TOP FIVE most unique to GenY. Critical to attacting, rewarding and retaining them. |
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| GenY “gets” user-centered design. |
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| BIGGEST CHANGE | ||||||||||||||||||||||||||||||||||
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They know that most of the infrastructure, worktools and information flows they must use are still company- centered. For them, that work experience has got to change. The current approach wastes too much of their personal productivity as well as their life! |
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| “Hellllloooo?! Recruiters, execs, HR, IT, companies... Pay attention... Or lose us!” |
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“We’re not far
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| DEEPER DIVES Simpler Companies . . . . . . New War for Talent . . . . . . BillSpeaks! . . . . . . ChatSpace |
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| “I’ll be one of your best performers, ever. But only if you stop wasting so much of my life on stuff that doesn’t really matter.” |
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